Comments on: Shortcomings of MLXChange http://ericbramlett.com/shortcomings-of-mlxchange/ Click here to search all Austin real estate for sale! Eric Bramlett is a full service Austin real estate broker specializing in buyer, seller, and investor representation. Thu, 02 Sep 2010 14:52:08 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: SMhttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-5126 SM Tue, 17 Feb 2009 04:37:03 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-5126 MLXchange is a piece of junk... still defective, causing revenue loss! ... I've been in s/w support, and this is totally inexcusable... still problems to date! and outrageous fees to access it... CLASS ACTION TIME! MLXchange is a piece of junk… still defective, causing revenue loss! … I’ve been in s/w support, and this is totally inexcusable… still problems to date! and outrageous fees to access it… CLASS ACTION TIME!

]]> By: Debra Shttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-1597 Debra S Mon, 18 Feb 2008 03:48:19 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-1597 I am in Arizona we are using Innovia/Marketlinx. We are having all the same problems, the freezing, search inconsistancies, complicated and multiple steps for simple searches, getting "logged out" and on and on... We started a BB to keep track of the problems as they wearnt acknowledging them if they could not duplicate them. The inconsistant restults, be they errors or actual searches that work , is one of the biggest problems. Ergo, duplicating is difficult. At any rate here is a link to our BB. It is good (well not good really, but comforting?) to know you are experiancing the EXACT SAME ISSUES! I am in Arizona we are using Innovia/Marketlinx. We are having all the same problems, the freezing, search inconsistancies, complicated and multiple steps for simple searches, getting “logged out” and on and on…
We started a BB to keep track of the problems as they wearnt acknowledging them if they could not duplicate them. The inconsistant restults, be they errors or actual searches that work , is one of the biggest problems. Ergo, duplicating is difficult. At any rate here is a link to our BB. It is good (well not good really, but comforting?) to know you are experiancing the EXACT SAME ISSUES!

]]> By: Eric Bramletthttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-1292 Eric Bramlett Wed, 30 Jan 2008 17:05:12 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-1292 I went ahead and framed it in & added it as a page link:http://www.ericbramlett.com/blog/mlxchange-survey/ I went ahead and framed it in & added it as a page link:

http://www.ericbramlett.com/blog/mlxchange-survey/

]]> By: Sam Chapmanhttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-1291 Sam Chapman Wed, 30 Jan 2008 16:45:26 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-1291 First American Corporation, which owns the company that owns Tempo and MLXchange has a Matketlinx online survey. Go to http://www.keysurvey.com/survey/99246/12f2/ and leave a serious complaint about how bac the program is. We need to bombard them. Eric - please help get the word out. Thanks fo Jodi Gregg for the link. First American Corporation, which owns the company that owns Tempo and MLXchange has a Matketlinx online survey. Go to http://www.keysurvey.com/survey/99246/12f2/ and leave a serious complaint about how bac the program is. We need to bombard them. Eric – please help get the word out. Thanks fo Jodi Gregg for the link.

]]> By: Jodi Gregghttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-1290 Jodi Gregg Wed, 30 Jan 2008 16:37:56 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-1290 I'm tired MLXchange. The software is still not ready to be put into practical use. I went to First American Corp's website to file a complaint. --I said that I would not do business with any First American product or service, INCLUDING First American Title (even though I love them) until ABOR goes back to Tempo. This software is unacceptable, and we're going to get sued because of incorrect information that it spits out. I know so many agents who's clients are very upset about the data and the inaccuracies of the client gateway. Here's the link to to the First American Corps' MLXchange comment section... Feel free to let them know how you feel if you so choose... Hitting them in the wallet may be the only way to make a change for the better for our MLS. http://www.keysurvey.com/survey/99246/12f2/ I’m tired MLXchange. The software is still not ready to be put into practical use. I went to First American Corp’s website to file a complaint. –I said that I would not do business with any First American product or service, INCLUDING First American Title (even though I love them) until ABOR goes back to Tempo. This software is unacceptable, and we’re going to get sued because of incorrect information that it spits out. I know so many agents who’s clients are very upset about the data and the inaccuracies of the client gateway. Here’s the link to to the First American Corps’ MLXchange comment section… Feel free to let them know how you feel if you so choose… Hitting them in the wallet may be the only way to make a change for the better for our MLS.
http://www.keysurvey.com/survey/99246/12f2/

]]> By: Calum MacKenziehttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-1135 Calum MacKenzie Thu, 10 Jan 2008 22:06:06 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-1135 I don't use the client gateway too much. I usually email clients a link directly to their listings and bypass the gateway. I find it's easier for clients to use, then I can use my pwn email templates. I don’t use the client gateway too much. I usually email clients a link directly to their listings and bypass the gateway. I find it’s easier for clients to use, then I can use my pwn email templates.

]]> By: Eric Bramletthttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-1133 Eric Bramlett Thu, 10 Jan 2008 20:46:00 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-1133 I wanted to post the email that I have to send my clients in order to get them a link to the Client Gateway. It's pretty absurd. Here's my template:<i>Jarrett -Great talking to you. Please click on the link BELOW my signature, and then click "my searches" - disregard the agent recommendations. This will automatically update & notify you when new properties come available that match your search criteria. Let me know if you see anything else here that you would like to look at on Saturday.I look forward to meeting you.Thanks,</i> I wanted to post the email that I have to send my clients in order to get them a link to the Client Gateway. It’s pretty absurd. Here’s my template:

Jarrett –

Great talking to you. Please click on the link BELOW my signature, and then click “my searches” – disregard the agent recommendations. This will automatically update & notify you when new properties come available that match your search criteria. Let me know if you see anything else here that you would like to look at on Saturday.

I look forward to meeting you.

Thanks,

]]> By: Calum MacKenziehttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-1132 Calum MacKenzie Thu, 10 Jan 2008 15:36:33 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-1132 First, I’m far from an advocate from for MLXchange, its lack of compatibility with anything except IE is annoying, and it always seems like you have to click 20 different buttons, check boxes, and drop down menus just to complete one task, but after 4 or 5 years I’ve kind of gotten used to that.That said, I will say I don’t seem to experience the “technical glitches”, i.e. screen freezing that you guys seem to be experiencing. Also I’m not sure which version you guys are running, but 4.0 which was just released to us on Dec. 11th has a lot of upgrades, especially to the mapping functionality. You can save client searches using the map with the rectangle, polygon, etc., I do use multiple windows with IE although you do have to perform the search again, because when you open a second window it defaults to your start page. Also although you do have to click through the individual listings, I actually like that because as you’re clicking through you can click the “selected” box and then email your client just the properties that fit their needs. First, I’m far from an advocate from for MLXchange, its lack of compatibility with anything except IE is annoying, and it always seems like you have to click 20 different buttons, check boxes, and drop down menus just to complete one task, but after 4 or 5 years I’ve kind of gotten used to that.

That said, I will say I don’t seem to experience the “technical glitches”, i.e. screen freezing that you guys seem to be experiencing. Also I’m not sure which version you guys are running, but 4.0 which was just released to us on Dec. 11th has a lot of upgrades, especially to the mapping functionality. You can save client searches using the map with the rectangle, polygon, etc., I do use multiple windows with IE although you do have to perform the search again, because when you open a second window it defaults to your start page. Also although you do have to click through the individual listings, I actually like that because as you’re clicking through you can click the “selected” box and then email your client just the properties that fit their needs.

]]> By: San Diego Bobhttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-1050 San Diego Bob Thu, 27 Dec 2007 20:00:28 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-1050 Braxton,I belong to two MLS systems, in Orange county you can also email the agent report...Complete with confidential comments?!?Which is one of the reasons I never put in the clients contact info anymore or put in the lock box combo.What is the point of us having a private comment section if it is NOT PRIVATE? Braxton,

I belong to two MLS systems, in Orange county you can also email the agent report…

Complete with confidential comments?!?

Which is one of the reasons I never put in the clients contact info anymore or put in the lock box combo.

What is the point of us having a private comment section if it is NOT PRIVATE?

]]> By: shireenhttp://ericbramlett.com/shortcomings-of-mlxchange/#comment-1048 shireen Thu, 27 Dec 2007 17:57:20 +0000 http://www.ericbramlett.com/blog/shortcomings-of-mlxchange/#comment-1048 It is a disaster for clients as well! My gateway is toast, no saved listings, saved searched, broken links, links that are links but that look like text. Little photos, broken links to virtual tours, inability to track price changes, never mind the mapping issues. No more daily updates. It is a complete and utter mess.Return to the old system if possible, it wasn't perfect but it worked! Demand better from your Association! Someone, maybe multiple people should be fired for this. It has severely hampered the system for buyers and sellers and agents right in the middle of a very delicate time in the whole industry.I am one very unhappy would-be-buyer and hope-to-be seller. It is a disaster for clients as well! My gateway is toast, no saved listings, saved searched, broken links, links that are links but that look like text. Little photos, broken links to virtual tours, inability to track price changes, never mind the mapping issues. No more daily updates. It is a complete and utter mess.

Return to the old system if possible, it wasn’t perfect but it worked! Demand better from your Association! Someone, maybe multiple people should be fired for this. It has severely hampered the system for buyers and sellers and agents right in the middle of a very delicate time in the whole industry.

I am one very unhappy would-be-buyer and hope-to-be seller.

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